npower expands Digital Workforce to over 330 Blue Prism Software Robots - Blue Prism
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npower expands Digital Workforce to over 330 Blue Prism Software Robots

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Format: PDF | Size:
1.75 MB

npower expands Digital Workforce to over 330 Blue Prism Software Robots

npower Business Solutions is innogy’s industrial and commercial service line in the United Kingdom, supplying a diverse portfolio of large industrial, multisite retail, public consortia, utilities and consultants. This case study explains how the division took the lessons learned from the successful large scale, high volume Blue Prism Digital Workforce in the Retail division of npower and implemented a Blue Prism RPA program in the Business division where the processes are lower volume but far more complex.

Topics covered:

  • About innogy SE
  • The challenges faced by npower
  • The solution: Automation
  • Drivers & Objectives: Building the Business Case
  • Identifying the Processes for Automation
  • Invoice Statement Generation
  • Emergency Contact Process Mandate
  • Missed Contract Renewals
  • Business Impact
npower expands Digital Workforce to over 330 Blue Prism Software Robots

Format: PDF | Size:
1.75 MB