Demand for Robotic Process Automation Solutions Continues to Grow in Healthcare Industry
Ascension, the nation’s largest Catholic and non-profit healthcare system, has been selected as the first organization in North America authorized to train companies on a leading robotic process automation solution – Blue Prism’s Robotic Process Automation (RPA) software.
Ascension’s Intelligent Process Automation team was one of the continent’s first adopters of Blue Prism’s solution, and now it is the company’s first authorized training partner on the continent. This accreditation will help Ascension drive adoption and promote best practices in RPA, especially in the healthcare industry.
“Ascension has a long track record of delivering RPA solutions that meet the toughest security and compliance requirements,” said Neil Wright, Global Head of Professional Services at Blue Prism. “We’re partnering with Ascension to enable digital transformation for our healthcare clients in North America.”
Blue Prism’s RPA software is changing the way work gets done by automating manual, repetitive tasks. This reduction of administrative burden is improving process efficiency and effectiveness, while reducing costs and improving customer experience. The solution leverages the cognitive ability of people as opposed to building processes around technology.
“It’s been an exciting journey with Blue Prism, as we have gone from client to value-added resale partner and now an authorized training partner,” said Lee Coulter, senior vice president of Ascension and chief executive officer of Ascension’s shared service subsidiary, based in Indianapolis. “We have worked closely with the Blue Prism team over the last several years to develop training for our own associates are now helping others train teams and implement automation solutions.”
Within months of launching its first automation, Ascension demonstrated substantial return on investment and improved customer experience. Blue Prism practitioners in Ascension’s shared service subsidiary now provide automation tools training, consulting, and digital labor management to other organizations seeking business transformation. A trusted early adopter of robotic process automation, Ascension has advanced from pioneer to thought leader. A contributing member in the development of standards for RPA in conjunction with the Institute of Electrical and Electronics Engineers (IEEE), Ascension brings transformational as well as practical experience to its engagements.