Blue Prism participates in Forrester Research BPMS conference at the Sheraton Hotel, Boston, MA, USA
Blue Prism participated in this event which highlighted the following: “Today’s business executives have sky-high expectations of Business Process (BP) Professionals. Not only must BP pros deliver process improvement breakthroughs across the organization, but they’re also instrumental in driving transformation initiatives with a bull’s eye on improving every process that touches or involves the customer. To achieve these lofty goals, BP pros must meet the increasing demand to lead BPM, Lean, and Six Sigma initiatives. Plus, they must understand the role of BPM software deployments in process improvement; establish business process centers of excellence; drive business change management initiatives; inculcate better process management skills throughout the organization; and align business process, data governance, and business intelligence (BI) strategies”
Blue Prism highlighted at the event how empowered business operational teams can “self serve” process automation opportunties for the “long tail of change”. The long tail can represent up to 60% of process automation opportunities which include improving customer service, increasing right first time processing, and reducing operational costs.