At NOA 25, 02 will be presenting a case study on their use of robotic automation and Blue Prism will be demonstrating its unique self-service robotic automation technology. The technology enables business operations, in service industries, and Business Process Outsourcers (BPO’s), to rapidly automate manual back office processes by creating their own virtual, robotic, workforce. This leads to a significant reduction in cost and waste – whilst improving customer satisfaction.
Blue Prism’s technology also enables a dynamic and flexible “on demand” virtual workforce to be created, which can be rapidly configured to respond to business opportunities, risks and operational demands.
Also at NOA 25, Wayne Butterfield from O2, will present on how the company is building its own virtual back office using robotic automation technology from Blue Prism, and how previously offshored processes are being repatriated.
Blue Prism technology enables both BPO vendors and organisations to:
Automate repetitive, rules based processes rapidly which had previously been un-economic to address
Rapidly Deploy robotic automations to respond to dynamic business demands and manage seasonal peaks and troughs in workloads
Use existing business operations resources to configure and execute automations without needing IT development or specialist IT skills
Enhance and extend existing BPMS initiatives into the “long tail” of the process automation opportunity landscape
Rapidly build, test and deploy new components from existing applications using a simple drag and drop process flowchart interface
Preserve data integrity by leveraging the existing application presentation layer and underlying application logic with already exists
Alastair Bathgate, CEO of Blue Prism said, “Our technology will play a key role in helping BPO vendors benefit from a virtual, ‘robotic’, workforce that can quickly automate manual back office processes. This will save vendor costs, and enhance both service and operational efficiencies – ultimately improving their competitive edge.”