US analyst firm, HFS, have written a really interesting blog article about robotic automation:
Outsourcing has always been about people, process and technology. Scratch that. It’s about process and technology, with people an optional extra.So without any further explanation of this amazing trend where people will no longer be needed let’s hand you over to our resident expert in robotics (among many other things), Jim Slaby.
“Listen and understand. Robots are out there. They can’t be bargained with. They can’t be reasoned with. They don’t feel pity, or remorse, or fear. And they absolutely will not stop, ever, until you have knocked another 50% off your outsourced labor costs.” (With apologies to James Cameron.)
Also, here is Computer Weekly’s take on the HFS blog article: Machines are rising and they are offshore IT killers