Blue Prism customer, University Hospital Birmingham NHS Foundation Trust, (UHB) has been featured on page eight of an Economist Intelligence Unit report on Humans and Machines. The report examines the role of human and technology interaction and explores the challenges and opportunities in key sectors, including healthcare.
The report cites speciﬁc healthcare implementations, such as wide-ranging work at UHB in the UK, to use technology to improve clinical decision support and increase process automation.
“Contrary to negative perceptions, we’ve seen individuals empowered, obtain greater autonomy and achieve greater job satisfaction,” says Steve Chilton, UHB’s ICT director. He argues that such developments have pushed the role of human workers up the value chain, while new roles have emerged as a result, such as within process analytics. “Technology-led automation and development have freed up creativity,” he says.
To read the full report, please click here